Your salon's first hello, powered by AI.
Heylo AI answers calls, books appointments, handles FAQs, takes notes, and transfers customers to your team when needed -- even when your salon is busy.
Try asking about appointments, prices, hours, or speaking with a real person.
No complicated setup. No extra receptionist. Built around your salon's services, hours, and booking flow.
Incoming call
Polished Nail Bar
"Hi, I am Heylo. I can help you book an appointment, answer questions, or connect you with the team."
Appointment
Confirmed 3:00 PM
Note saved
Wants gel manicure
Trusted by top salons
Your team is busy. Your phone still rings.
When your team is with clients, every unanswered call can become a missed appointment. Online booking helps, but many customers still call to ask about prices, availability, services, same-day appointments, cancellations, and business hours.
Before
After
Hear how Heylo answers your clients.
Call the demo and ask about appointments, services, prices, business hours, or speaking with a real person.
Demo Number
352-72-HEYLO|
Try asking about prices, appointments, business hours, or speaking with a real person.
See what Heylo captures after every call.
Call summary:
Maria asked for a gel manicure this Friday after 3 PM.
Preferred language: Spanish.
Requested price range before booking.
Next step: Follow up or confirm availability.
142
Calls answered
38
Booking requests
12
Transfers
94
Notes captured
How much are missed calls costing your salon?
Estimated monthly missed booking value:
Heylo AI starts at $49/mo.
This is an estimate, not a guarantee. Even recovering a few missed bookings per month can help offset the cost of Heylo AI.
From missed calls to booked appointments.
We configure Heylo for your salon.
We customize it with your salon name, services, hours, policies, booking preferences, FAQs, and transfer rules.
Connect your phone flow.
In most cases, we can route calls using your current phone setup through forwarding or a dedicated number.
Heylo answers and helps customers.
It answers common questions, captures details, books appointments, and transfers calls when needed.
You get notes and visibility.
After calls, you can review notes, requests, appointment details, and customer interactions.
Built for real salon calls.
""Are you open today?""
""How much is a pedicure?""
""Can I book for Friday?""
""Do you do acrylics, lashes, or brows?""
""Can I speak to someone?""
""I need to cancel or reschedule""
""Where are you located?""
""Do you take walk-ins?""
More coverage. Less chaos. Better client experience.
Answer calls 24/7
Help customers after hours, during busy moments, and when your team cannot pick up.
Recover more booking opportunities
Turn more phone inquiries into scheduled appointments.
Reduce front desk pressure
Let your team focus on clients instead of constantly stopping to answer the phone.
Bilingual support
Serve customers in English and Spanish.
Human handoff when needed
Transfer calls to your team when the customer needs a real person.
Salon-specific setup
Configured around your services, pricing structure, policies, hours, and booking flow.
Stop sending bookings to voicemail.
Choose how much revenue protection and automation your salon needs. Every Heylo receptionist is built, tested and launched for you — so your team can serve clients while Heylo captures, books and follows up.
Standard
Never Miss a Caller
For salons that need to answer every call, resolve questions and capture requests, without connecting the calendar.
~ 40 calls
$588/year
- 24/7 AI phone receptionist
- English & Spanish
- Answers about services, prices, hours, location & policies
- Handles after-hours and high-volume moments
- Takes detailed messages
- Captures booking requests without confirming them
- Asks for desired service, day, time & preferred technician
- Collects name, phone & reason for call
- Saves data and notes to your CRM
- Generates a basic call summary
- Sends an email notification to the salon
- Creates an automatic task to return the call
- Works with your existing number
- Website chat bot — answers general questions
- Captures name, phone & request from chat
- Saves chat contacts to CRM
- Centralized review inbox with AI-suggested replies
- Salon reviews & approves replies before publishing
- Basic reputation summary
- Contact CRM with conversation history & notes
- Follow-up tasks
- Basic unified inbox
- Email support
BUSINESS IMPACT
- Capture booking opportunities when your team cannot answer
- Keep technicians focused on paying clients
- Answer routine questions without consuming staff time
- Receive complete call notes so every request has a clear next step
- Extend phone coverage without adding front-desk payroll
Growth
Turn More Calls Into Bookings
For salons that want to connect their calendar, automate bookings and recover lost revenue.
~ 120 calls
$1,068/year
Everything in Standard, plus:
- Calendar connection for one location
- Books appointments during the call
- Cancels and reschedules
- Selects the correct service
- Selects the configured calendar or professional
- Verbal confirmation
- SMS confirmation
- Sends addresses or info by SMS
- Transfers to a team number
- Auto-updates contact record
- Triggers workflows after the call
- Website chat, SMS, Facebook & Instagram
- Books, cancels & reschedules from chat
- Hands off to a person when needed
- Auto-follow-up if the person stops responding
- Conversation summaries
- Immediate confirmation
- 24h reminder before appointment
- Configurable additional reminder
- Follow-up after cancellations
- No-show recovery
- Follow-up for prospects who didn't book
- Basic reactivation of inactive clients
- Missed-call text-back as backup
- Automatic review requests by SMS or email
- Automatic retries
- Triggered after a completed appointment
- AI-assisted replies
- Review widget for your website
- New reviews updated automatically
- Calls & bookings pipeline
- Calls & appointments dashboard
- Monthly performance report
- Custom receptionist name & greeting
- Tone adapted to your salon
- Priority chat support
BUSINESS IMPACT
- Serve English- and Spanish-speaking clients with one system
- Reduce no-shows with automated reminders
- Make cancellations and rescheduling easier to manage
- Request client reviews without relying on manual staff follow-up
- Improve call handling as your salon grows
Pro
Scale Your Salon Front Desk
For high-volume salons and multi-location operations with multiple calendars, teams or integrations.
~ 240 calls
$1,548/year
Everything in Growth, plus:
- Multiple locations & numbers
- Multiple calendars
- Hours, prices & policies per location
- Routing by location
- Routing by service
- Routing by technician
- Multiple transfer options
- Custom escalation rules
- Transfer between specialized AI agents
- Custom voice & brand personality
- Advanced actions during the call
- API & webhook integrations
- Outbound AI calls for contacts with consent
- Confirmation or reactivation campaigns configured
- All supported channels
- WhatsApp when connected & approved
- Distinct bots per location
- Distinct bots per number or page
- Routing by tags
- Bots for new, existing or VIP clients
- Advanced visual flows
- Multiple calendars in chat
- Advanced handoff & escalation to humans
- Automatic multichannel review requests
- Reviews AI on Auto-Pilot
- Different agents for positive, neutral & negative reviews
- Automatic language detection
- Auto-replies to positive & neutral reviews
- Human review recommended for negative reviews
- Gradual response to unanswered old reviews
- Advanced widget with sentiment summary
- Frequent theme identification
- Comparison against up to 3 competitors
- Google Business Profile optimization
- Multi-page or multi-location management
- Advanced dashboard
- Results by location
- Completed actions
- Call sentiment
- After-hours calls
- Recordings, transcripts & summaries
- Scheduled performance reports
- Monthly internal agent review
- Prompt, knowledge base, routing & response improvements
- Review of questions the bot didn't resolve
- Dedicated account manager
- Priority phone & chat support
- White-glove onboarding
- Integration scope review & approval
BUSINESS IMPACT
- Handle higher call volume without expanding the front desk
- Bring past clients back with reactivation campaigns
- Track call activity and performance through monthly reporting
- Improve results with twice-monthly call optimization
- Get priority support when your operation needs attention
Keep your existing number
No changes for your clients
Go live in 3-5 business days
We handle everything
No contracts
Cancel anytime, no penalties
Secure & private
Your data is protected and never shared
Compare all plans
| FEATURES | STANDARD $49/mo | GROWTH $89/mo (MOST POPULAR) | PRO $129/mo |
|---|---|---|---|
Core Receptionist | |||
| 24/7 AI phone receptionist | |||
| English & Spanish | |||
| Answers general questions | |||
| Takes messages & captures requests | |||
| CRM, notes & follow-up tasks | |||
| Web bot for questions & lead capture | |||
Communication & Follow-ups | |||
Reviews & Reputation | |||
Reporting & Insights | |||
Support & Onboarding | |||
Need more minutes? Add extra anytime: $0.18 per additional minute | Spam & wrong numbers do not count against your minutes.
Built for nail salons, by salon experts
We understand your business because we work with salons every day.
Try it risk-free
Not the right fit? Cancel anytime.
Your success is our priority
We are here to help you get more bookings and keep your chairs full.
Designed to fit your salon, not force you into a new system.
Configured around your services
Works with your booking process
Can route calls based on your needs
Clear setup before going live
Human transfer available
Built for English and Spanish callers
Loved by salon owners.
Way fewer missed calls now. That was the main thing I needed fixed.
A lot of our clients call in Spanish, so this has been really helpful. They can ask questions, check availability and book without waiting for us to answer.
I wasn't sure we needed it at first. After a week, I understood. The front desk is less distracted and calls still get handled.
FAQ
Ready to make every call feel answered?
Let Heylo AI greet your clients, answer questions, book appointments, and support your salon while your team focuses on the people in front of them.